Introduction
At PixelSpine, we respect your privacy and are committed to protecting your personal data. This Data Deletion Policy outlines the procedures we follow to delete personal data that we collect and process. By using our services, you agree to this policy. If you do not agree with this policy, please do not use our services.
1. Data Deletion Requests
Right to Request Deletion
You have the right to request the deletion of your personal data. To make such a request, please contact us using the contact information provided below. We will respond to your request within one month.
Contact Information
- Email: he***@pi********.com
- Phone: +65 9091 8890
2. Data Deletion Process
Verification of Identity
Before we process your data deletion request, we may need to verify your identity to ensure that the request is legitimate. This verification process may include:
- Asking you to provide information that matches our records
- Requesting additional identification documents if necessary
Scope of Deletion
Once your identity is verified, we will delete your personal data from our active databases. However, certain data may be retained in our backups or archives for a limited period as required by law or for legitimate business purposes.
Confirmation of Deletion
After completing the deletion process, we will provide you with a confirmation that your data has been deleted.
3. Exceptions to Data Deletion
Legal Obligations
We may retain certain personal data if required by law, such as for compliance with legal obligations, resolving disputes, or enforcing our agreements.
Legitimate Interests
In some cases, we may retain personal data if it is necessary for our legitimate business interests, such as fraud prevention, enhancing safety, or ensuring the security of our systems.
Backup and Archive Data
Personal data may be retained in our backup or archive systems for a limited period as part of our data retention policies. This data will be deleted in accordance with our standard backup and archive deletion procedures.
4. Third-Party Services
If your personal data is processed by third-party service providers on our behalf, we will ensure that these providers comply with your data deletion request in accordance with applicable laws and their contractual obligations to us.
5. Children’s Data
If we become aware that we have inadvertently collected personal data from children under the age of 13 without verifiable parental consent, we will take steps to delete such data as soon as possible.
6. Changes to This Policy
We may update this Data Deletion Policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this policy periodically for any changes.
7. Contact Us
If you have any questions about this Data Deletion Policy or our data practices, please contact us at:
- Email: he***@pi********.com
- Phone: +65 9091 8890
Thank you for choosing PixelSpine. We are committed to protecting your privacy and ensuring the security of your personal data.
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